CURVED BALL LLC is committed to providing customers with a simple, reliable, and convenient shipping experience. This Shipping Policy explains how orders are processed, prepared, and delivered after a purchase is completed through our online store. By placing an order with CURVED BALL LLC, customers acknowledge and agree to the shipping practices described below.
Free standard shipping is available on eligible orders. Customers will not be charged a separate standard shipping fee when the order qualifies for our free shipping service. The shipping options and any applicable delivery information will be displayed during checkout before the order is submitted. Free shipping applies only to standard delivery services and does not necessarily include expedited, special, or premium delivery options.
After an order has been successfully placed, CURVED BALL LLC will begin preparing the merchandise for shipment. Orders are generally processed during regular business days. Processing time may vary depending on product availability, order volume, seasonal demand, holidays, promotions, or other operational circumstances. Customers should allow sufficient time for order preparation before the package enters the carrier’s transportation network.
Once an order has been processed and dispatched, customers may receive a shipping confirmation email containing available tracking information. Tracking details allow customers to monitor the movement of their package after it has been handed over to the applicable delivery carrier. Tracking information may require some time to become active after shipment, particularly during periods of high carrier volume.
Estimated delivery times are provided for general guidance and are not guaranteed arrival dates. Actual transit time may be affected by the destination, carrier operations, weather conditions, holidays, transportation disruptions, customs procedures, or other circumstances outside the direct control of CURVED BALL LLC. Customers should therefore consider the estimated delivery period as an approximate timeframe rather than a guaranteed delivery commitment.
Customers are responsible for providing complete and accurate shipping information when placing an order. This includes the recipient’s full name, street address, apartment or unit number when applicable, city, state, ZIP or postal code, and other information required for successful delivery. Customers should carefully review all shipping details before completing checkout. CURVED BALL LLC may not be responsible for delays, failed deliveries, returned packages, or additional costs caused by incorrect or incomplete information supplied by the customer.
For security and order-processing reasons, changes to shipping information may not be possible after an order has been submitted. Orders may enter fulfillment shortly after checkout, which can prevent modifications from being made before dispatch. Customers should contact customer support as soon as possible if they notice an error, although we cannot guarantee that a requested change will be possible once processing has begun.
If a package cannot be delivered because of an incorrect address, an incomplete address, refusal by the recipient, or another issue attributable to the information provided at checkout, the package may be returned to the sender. Additional shipping arrangements may be required before another delivery attempt can be made. Customers are encouraged to verify their delivery information carefully to avoid these situations.
CURVED BALL LLC is not responsible for delivery delays caused by events outside our reasonable control. Such circumstances may include severe weather, natural disasters, carrier interruptions, transportation delays, labor disruptions, government restrictions, public emergencies, incorrect recipient information, or other unexpected events. When such circumstances occur, delivery may take longer than the original estimated timeframe.
Customers should inspect packages when they arrive. If an order appears to have been damaged during transportation, customers should retain the original packaging and contact CURVED BALL LLC customer support as soon as reasonably possible. Providing photographs of the package and merchandise may help our team evaluate the issue and determine the appropriate next steps.
If an order appears to have been delivered according to the carrier’s tracking information but cannot be located, customers should first check the delivery area, mailbox, household, building reception area, or other locations where the carrier may have left the package. Customers may also contact the carrier using the tracking information provided. If the package remains missing, customers may contact CURVED BALL LLC at curvedball@gmail.com for assistance.
Free standard shipping does not include responsibility for customs duties, import taxes, brokerage charges, or other government-imposed fees that may apply to international shipments where international delivery is available. Any such charges are generally the responsibility of the recipient unless otherwise stated at checkout.
Shipping availability may vary depending on the destination and the products included in an order. Certain merchandise may be subject to transportation restrictions or regional limitations. If an item cannot be shipped to the selected destination, the customer may be notified during checkout or contacted by our support team.
For questions regarding shipping, tracking, delivery status, or an order that has not arrived as expected, customers may contact CURVED BALL LLC by email at curvedball@gmail.com. Our customer support team will review shipping-related inquiries and provide assistance based on the available order and carrier information.
For written correspondence, CURVED BALL LLC may be contacted at 2719 GAYLORD DR LOVELAND.CO 80537. By placing an order through our online store, customers acknowledge and accept the shipping practices described in this Shipping Policy.