CURVED BALL LLC wants every customer to have a straightforward and convenient shopping experience. We understand that circumstances can change after a purchase, so eligible merchandise may be returned within 20 days of the original purchase date. Returns are subject to the applicable conditions and requirements of our return policy. When a return is approved, the value of the eligible merchandise will be provided as store credit rather than refunded to the original payment method. Store credit may be used toward future purchases made through our online store. Original shipping charges are not eligible for reimbursement, and an $8 restocking fee will be taken from the amount issued for an approved return. Customers should review the applicable return requirements and procedures before sending an item back to ensure that the request can be processed properly.

CURVED BALL LLC offers several payment methods to provide flexibility during checkout. Customers may use widely accepted major credit cards, along with selected digital payment services. Available payment methods may include PayPal, Klarna, Shop Pay, and Shop Pay Installments. The payment options displayed during checkout represent the methods currently available for a particular order. Customers are responsible for ensuring that their payment information is accurate and that the selected payment method is able to authorize the transaction successfully.

After an order is submitted, it is promptly transferred into our processing workflow so that fulfillment can begin as quickly as possible. Because orders may enter processing shortly after being placed, CURVED BALL LLC generally cannot accommodate requests to cancel or modify an order once the checkout process has been completed. This includes changes to products, quantities, payment information, or other order details. Before submitting an order, customers should carefully review the items selected, quantities, billing information, shipping information, and other details to make sure everything is correct.

For payment security and fraud-prevention purposes, the billing address and shipping address entered during checkout must correspond with one another. This verification measure is intended to reduce unauthorized transactions and provide additional protection for both customers and CURVED BALL LLC. If the address information does not satisfy the required verification criteria, an order may be delayed, declined, or prevented from being completed.

Shipping information should also be checked carefully before an order is submitted. Due to the speed of our order-processing procedures, shipping addresses typically cannot be changed after an order has been confirmed. Customers should verify the street address, apartment or unit information, city, state or province, postal code, and country before completing checkout. Providing complete and accurate information helps reduce the possibility of delays, failed deliveries, or packages being sent to an incorrect destination.

At this time, CURVED BALL LLC accepts orders for delivery to residential addresses located within the United States and Canada. Orders intended for destinations outside these areas are not currently supported. Certain products may also be subject to additional destination-based limitations. Customers should review the applicable shipping information before placing an order, particularly when purchasing products that may be affected by regional transportation or import requirements.

Customers located in Canada may encounter additional restrictions on certain merchandise. Canadian import rules can prevent particular products from being brought into the country. When an item is subject to an applicable restriction, the product may not be eligible for shipment to a Canadian address. In such circumstances, the checkout system may display an error or prevent the customer from completing the purchase. These limitations are determined by applicable shipping and import requirements and may vary depending on the product.

Once an order leaves our fulfillment process and has been shipped, CURVED BALL LLC will send a shipment confirmation email to the customer. The message will normally contain tracking information, including a UPS tracking number when UPS is used for the shipment. Customers can use the provided tracking information to follow the package as it moves through the carrier network and to check its estimated delivery progress.

Orders generally require approximately three to five business days for processing before they are dispatched. Processing time refers to the period needed to prepare, verify, and fulfill the order before it leaves our facility. After shipment, delivery commonly requires an additional two to five business days. Actual transit times can vary according to the destination, carrier operations, weather, holidays, service interruptions, and other circumstances outside our direct control.

Customers who need assistance with an order or have questions about a purchase may contact our customer support team by email at curvedball@gmail.com. Customer inquiries are reviewed in the order in which they are received. This approach allows our team to handle requests consistently and efficiently. Customer support is available during regular business days from Monday through Friday. Response times may vary depending on inquiry volume and the complexity of the issue being addressed.

Product availability can change frequently. CURVED BALL LLC regularly updates its inventory and may introduce new merchandise or replenish previously unavailable products on a weekly basis. Because inventory is limited and products are generally sold on a first-come, first-served basis, popular items may become unavailable quickly. The presence of a product on the website does not guarantee that it will remain available until checkout is completed.

For certain products, customers may have the opportunity to request a restock notification. When this feature is available, customers can provide the requested information to receive an alert if the selected item becomes available again. Restock notifications are intended as a convenience and do not reserve merchandise or guarantee that a product will remain in stock after notification. Customers are encouraged to act promptly when a desired item becomes available, particularly when inventory is limited.

For general correspondence, CURVED BALL LLC may be contacted at curvedball@gmail.com. Customers may also contact us by mail at 2719 GAYLORD DR LOVELAND.CO 80537. By reviewing these policies before completing a purchase, customers can better understand our return procedures, payment options, order-processing practices, shipping requirements, delivery expectations, customer support process, and inventory availability.